06 Sep
|
Unicity International
|
Winnipeg
06 Sep
Unicity International
Winnipeg
Join Unicity USA Inc. as an In-Person Customer Support Agent, ensuring customer issues are promptly addressed and resolved. Leverage your expertise in communication and problem-solving.
As an integral part of Unicity USA Inc., the In-Person Customer Support Agent will focus on customer satisfaction and order fulfillment. This position demands a minimum of one year’s experience along with solid local market knowledge. The role revolves around resolving client issues efficiently and upholding high service standards.
Key Responsibilities:
• Communicate product offerings clearly to increase customer satisfaction • Manage customer accounts and ensure data accuracy • Identify and resolve product or service-related complaints • Process orders with a focus on accuracy and efficiency • Work collaboratively to meet KPIs and departmental objectives
Requirements: • At least 1 year of experience in customer service • Strong understanding of local market dynamics • Effective communication and problem-resolution capabilities • Analytical skills for data interpretation • Proven ability to multitask and maintain relationships
Be part of Unicity's mission to improve lives through quality customer support. #J-18808-Ljbffr
📌 In-Person Customer Support at Unicity (Winnipeg)
🏢 Unicity International
📍 Winnipeg