Tri-global Solutions is seeking a Child Care Processing Advisor in Calgary with a versatile hybrid work model. Support Alberta families by processing applications within the Child Care Subsidy Program.

In this contract role with the Ministry of Education and Childcare, you will assess applications and provide vital guidance to clients and childcare providers. Your strong customer service skills and ability to handle sensitive information will be essential in navigating complex inquiries and ensuring compliance with relevant policies.

Key Responsibilities:



• Review applications and determine eligibility per program policies • Respond to various inquiries from clients and stakeholders • Guide clients through online service processes • Investigate and resolve payment and eligibility concerns • Collaborate with partners to enhance program delivery

Requirements: • High School Diploma or equivalent required • 3+ years in customer service or benefits administration • 2+ years experience in documentation resolution • Strong problem-solving abilities in fast-paced settings • Proficient verbal and written communication skills

Become an essential part of Alberta’s childcare service initiatives with Tri-global Solutions. #J-18808-Ljbffr

📌 Calgary Child Care Processing Advisor (Winnipeg)
🏢 Tri-global Solutions Group
📍 Winnipeg