Elevate visitor experiences at REAL as a Guest Experience Representative. Engage, assist, and ensure exceptional service as the first point of contact for all guests.
In this role, your primary focus will be on greeting visitors and providing the necessary information, while also assisting with various administrative tasks. You will play an essential part in creating a welcoming atmosphere and resolving any guest-related issues. Ideal candidates will have a solid customer service background and the ability to work independently.
Key Responsibilities:
• Assist guests with directions and answers to questions
• Manage inbound calls and redirect inquiries appropriately
• Perform clerical tasks such as data entry and mail processing
• Monetize and register guests for programs and merchandise
• Maintain a welcoming and courteous demeanor at all times
Requirements:
• High school diploma or equivalent required
• Minimum 2 years of customer service experience
• Proficient in Microsoft Office and related software
• Experience with handling cash and transactions
• Excellent communication and decision-making skills
Join us in providing unforgettable moments for guests at REAL!
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📌 REAL Guest Experience Representative (Regina)
🏢 Regina Exhibition Association
📍 Regina