Join CBI Home Health in Winnipeg as an Overnight Care Access Representative, playing a critical role in coordinating client care. Enjoy a part time schedule that prioritizes your work-life balance.
This role at CBI Home Health involves managing client care schedules while interacting with personal support workers and health care aides. Representatives will handle calls and chats effectively, ensuring that every client receives timely services. Previous experience in customer service or scheduling is preferred, especially within contact center environments.
Key Responsibilities:
• Schedule care providers efficiently using software
• Achieve target KPIs for performance tracking
• Maintain communication with clients and team members




• Cultivate positive relationships with stakeholders
• Update and manage client records accurately
Requirements:
• Educational background: Minimum Grade 12
• At least 2 years in customer service or scheduling roles
• Proficient in Microsoft Office and scheduling programs
• Excellent telephone etiquette and communication
• Solid organizational skills for managing multiple tasks
Bring your expertise in care coordination and customer service to support clients at CBI Home Health in Winnipeg.
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📌 Overnight Care Coordinator at CBI Home Health (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg