Lead patient experience and quality initiatives with Halton Healthcare as a Manager in Oakville, Milton, and Georgetown. Drive continuous improvement efforts to enhance safety and compassionate care.
This full time position focuses on improving patient care quality and safety in a dynamic hospital environment. As a manager, you will utilize quality frameworks to address patient safety concerns and monitor experience outcomes. A collaborative approach is essential for working with teams and enhancing patient interactions.
Key Responsibilities:
• Lead quality improvement initiatives across multiple sites
• Oversee patient relations feedback and data monitoring
• Implement Just Culture principles to enhance safety




• Collaborate with Patient and Family Partners for co-design
• Analyze data and provide recommendations for improvement
Requirements:
• Bachelor’s in Health Administration or related field
• Minimum 5 years in quality improvement with 3 years in leadership
• Proficient in accreditation processes and safety standards
• Expertise in quality methodologies like Lean and Six Sigma
• Strong analytical and communication skills
Empower patient satisfaction and quality improvement efforts at Halton Healthcare through your leadership and expertise.
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📌 Patient Experience Manager at Halton Healthcare (Oakville)
🏢 Halton Healthcare
📍 Oakville