Join our team as a Bilingual Customer Service Representative, fluent in English and French. Deliver exceptional customer support and manage service coordination in a dynamic setting.
In this pivotal role, your communication skills will shine as you address customer inquiries and facilitate service appointments. You will also coordinate with technicians and vendors, ensuring on-time service and issue resolution. Your proactive approach will enhance customer satisfaction and foster strong relationships.
Key Responsibilities:
• Answer incoming calls and respond to inquiries promptly
• Schedule service appointments and dispatch technicians as needed
• Communicate updates and resolve customer issues effectively




• Review and approve invoices for accuracy and payment
• Collaborate with billing and accounting for dispute resolution
Requirements:
• Fluency in English and French, written and verbal
• Previous customer service experience is preferred
• Robust communication skills with technical clarity
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and CRM software
Elevate customer experience by leveraging your bilingual skills and service expertise.
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📌 Bilingual Customer Service Expert (Winnipeg)
🏢 Kibbi Technologies
📍 Winnipeg