Enhance your customer service skills as a Client Service Representative with VCA Canada in Ottawa, ON. This casual position provides an opportunity to create a welcoming environment for pets and their owners.
VCA Canada is currently seeking a Client Service Representative to join their team at the Ottawa location. Your main responsibilities will include answering phones, scheduling appointments, and assisting veterinary staff with tasks. This role is essential for ensuring pets and their owners feel welcomed and cared for at every visit.
Key Responsibilities:
• Create a warm environment for clients and pets
• Manage multiline phone systems and appointment booking
• Assist veterinary staff with patient care tasks




• Respond to emails from clients and veterinarians
• Process invoices and payments efficiently
Requirements:
• Solid customer service and organizational skills
• Ability to work in a fast-paced environment
• Willingness to learn about veterinary services
• Experience with appointment scheduling software
• General housekeeping abilities in reception areas
Become a vital part of VCA Canada, ensuring exceptional experiences for pet owners and their beloved pets.
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📌 Client Service Representative at VCA Canada (Ottawa)
🏢 VCA Animal Hospitals
📍 Ottawa