Support Rival Group’s employees as a Junior Helpdesk Support in Toronto, ON. Contribute to resolving technical issues in a hybrid workplace designed for flexibility and collaboration.

This full-time role reports to IT leadership and focuses on supporting technology needs in a Mac and Windows environment. You'll engage in employee onboarding, and ticket resolution, and maintain accurate asset records while working collaboratively with the IT team. Strong communication and a customer-service mindset are essential in ensuring a positive IT experience for all staff.

Key Responsibilities: • Resolve hardware and software helpdesk tickets • Manage employee onboarding and account provisioning • Maintain accurate records using ticketing tools • Collaborate on endpoint management tasks • Document work clearly and effectively

Requirements: • 0-2 years in IT support or helpdesk roles • Familiarity with macOS, Windows, and networking concepts • Strong communication and troubleshooting skills • Ability to learn current tools quickly • Collaborative mindset in IT support

Bring your IT support skills to Rival Group and help create a positive technology experience in Toronto. #J-18808-Ljbffr

📌 Junior Helpdesk Support in Toronto (Winnipeg)
🏢 rivaltechnologies
📍 Winnipeg