Become a key player in Bell's innovative environment as a Service Desk Technician. Your skills in network troubleshooting and client communication will be essential in keeping our connected future strong.At Bell, we believe in empowering our teams with cutting-edge technology and collaborative support. As a Service Desk Technician, you will be part of a 24/7 operation responsible for monitoring and troubleshooting network equipment. This role requires a solid understanding of inter-networking principles and exceptional customer service skills.Key Responsibilities:- Perform surveillance and troubleshooting on customer’s network equipment- Manage tickets and keep customers informed on status- Collaborate with partners and suppliers actively- Apply escalation procedures as necessitated- Maintain knowledge of Bell’s product offeringsRequirements:- College diploma in electronics or telecommunications- Basic knowledge of CCNA and inter-networking- Fluent in English (French is an asset)- Ability to manage change effectively- Willingness to undergo background security checksJoin us at Bell and enhance your skills in a energetic, supportive environment.#J-18808-Ljbffr

📌 Bell Service Desk Technician - $38.2 An Hour (Winnipeg)
🏢 Bell
📍 Winnipeg