Enhance guest interactions as a Guest Experience Representative for The Salvation Army. This role includes managing check-ins, reservations, and providing concierge-level support.
The Salvation Army seeks a Guest Experience Representative to welcome guests and ensure comprehensive service during their stay. This role emphasizes robust customer interactions, efficient reservation management, and effective communication with various departments like dining and housekeeping. Ideal candidates will bring a service-oriented mindset and administrative experience to enhance guest satisfaction at Jackson’s Retreat and Conference.
Key Responsibilities:
• Deliver exceptional service via calls and emails
• Welcome and engage visitors and group leaders




• Coordinate guest arrivals and room assignments
• Manage reservations and front desk transactions
• Maintain accurate communication and recordkeeping
Requirements:
• Secondary school completion required
• Minimum two years of customer service experience
• Strong computer skills, including Microsoft Office
• Excellent interpersonal and communication skills
• Ability to manage multiple tasks with attention to detail
Become a vital part of The Salvation Army's mission by ensuring every guest has a memorable experience.
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📌 Guest Experience Representative at Salvation Army (Georgina)
🏢 The Salvation Army Canada and Bermuda Territory
📍 Georgina