Join Flex-N-Gate as the Customer Service Leader, responsible for setting the standard in customer satisfaction within logistics operations. Manage a skilled team to ensure efficient shipping processes.

As a key player at Flex-N-Gate, you'll develop policies that enhance customer interactions while overseeing the shipping department's performance. Candidates should exhibit robust problem-solving skills, team collaboration, and the capability to adapt to evolving logistics challenges. Your expertise will shape training initiatives and improve service delivery metrics.

Key Responsibilities:



• Maintain and achieve shipping targets within the department • Review and resolve operational challenges proactively • Develop training programs and conduct performance evaluations • Ensure compliance with customer shipping requirements • Analyze performance metrics for continuous improvement

Requirements: • Post-secondary education or relevant experience required • 5 years’ experience in logistics with a Tier 1 supplier • Strong organizational and time-management skills • Excellent communication and interpersonal skills • High level of analytical and troubleshooting abilities

Contribute your skills to Flex-N-Gate and drive customer service excellence. #J-18808-Ljbffr

📌 Flex-N-Gate Customer Service Leader (Winnipeg)
🏢 Flex-N-Gate
📍 Winnipeg