Join Toyota Financial Services as a Bilingual Senior Customer Accounts Specialist, focusing on collections and delinquency resolution in a hybrid environment. Lead customer interactions with a dedicated, service-oriented approach.

This senior position is based in Markham, Ontario, requiring you to resolve high-risk accounts and foster customer relationships. You'll handle both incoming and outgoing communications, ensuring timely resolutions to minimize financial losses. This role demands responsiveness and problem-solving expertise.

Key Responsibilities: • Handle complex accounts,



including bankruptcies and fraud • Negotiate and arrange payment solutions with customers • Document all collection activities accurately • Use analysis to manage risks effectively • Collaborate with various departments to resolve issues

Requirements: • Bilingual in English and French required • At least 3 years of experience in automotive finance • Strong negotiation and decision-making skills • Excellent organizational and detail-oriented mindset • Familiarity with CRM systems and Microsoft Office

Elevate your career in a supportive workplace focused on customer success and teamwork at Toyota Financial Services. #J-18808-Ljbffr

📌 Toyota Collections Specialist: Bilingual Senior Role (Winnipeg)
🏢 TCR Toyota Credit Canada, Inc.
📍 Winnipeg