Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift.

As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards. You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement. Mentorship and training for team members are essential parts of your role.

Key Responsibilities: • Manage daily operations, including alarm systems • Welcome and assist customers to ensure satisfaction • Educate customers about products and upcoming offers • Guide staff training and uphold service standards • Address and resolve any customer inquiries promptly

Requirements: • 2 years of retail experience necessary • High school diploma or GED required • Clear criminal background check needed • Provincial Cannabis Certification required • Strong communication and conflict resolution skills

Shape the future of retail with FIKA, delivering exceptional service and promoting a collaborative workplace. #J-18808-Ljbffr

📌 Retail Operations Lead at FIKA (Winnipeg)
🏢 Pop's Cannabis
📍 Winnipeg