Job DescriptionWhat is job opportunity? We are seeking a Site Resiliency Engineer to be a member of the Production Support team and focus on automation, development, implementation and support of Site Reliability Engineering (SRE) solutions. The incumbent will need introductory knowledge of Azure Databricks, OpenShift, Splunk. Perform Production Support role and partner with SRE Delivery team in incident management and problem management.What will you do?EngineeringAssist in development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scopeSupports enterprise goals to adopt automation solutions for applications in scopeCreating AI AgentsProduction SupportPerform production support role on a shift-based work schedule, including off-hours support and rotational on-call support to be compensated accordingly with overtime pay, lieu time, and on-call allowanceAssist in incident management and problem management for applications in scopeEvaluate continuously – what went well, what went wrong, what can be done to improve and prevent in futureAssist in maintaining technology currency (perform server patching, certificate renewal, etc.) with keen eye on automating opportunitiesAssist in ensuring availability and uptime of applications in scope, as per service level objectivesAssist in ensuring compliance of all systems and applications in scope, including maintaining segregation of dutiesInnovation and LearningStay abreast of technology change and learn constantly,



through official training assignments and self-assigned learningWhat you need to succeed?Must HaveAzure DatabricksBe able to read application logsBasic AI knowledgePowerBIBe able to work off business hours (after 5 PM, weekends)Nice to HaveExperience with IAM platforms and security-focused systems (Microsoft Entra, Okta, HashiCorp Vault, Service Now etc.)Expertise with scripting (Python, PowerShell, Bash) to reduce manual toil and streamline deploymentsFamiliarity with identity, authentication, authorization, and privileged access management concepts and protocolsKnowledge of enterprise security architecture and compliance frameworks as they relate to IAM and service resilienceExposure to AIOps or ML-based anomaly detection for proactive reliability managementWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions,



and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesOpportunities to do challenging work#TechPJJob SkillsAgile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems SoftwareAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform:Job Type: RegularPay Type: SalariedPosted Date: Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and chance for all.#J-18808-Ljbffr

📌 Site Reliability Engineer - Sre (Toronto)
🏢 RBC
📍 Toronto