Design the difference between a change noticed early and one noticed too late. At Pontosense, we transform everyday spaces into intelligent, supportive environments using contactless sensing to understand what’s happening around us — quietly, respectfully, and without intrusion. No cameras. No microphones. No wearables. Our technology safeguards independence, preserves dignity, and gives care providers confidence that the people they support are safe. Care is short-staffed almost everywhere. The people who run home care agencies and senior living communities are responsible for far more residents and clients than anyone can check on personally, so they decide who needs attention from a screen — between other tasks, at the start of a shift that is already behind. Our sensing tells them what changed. Whether they can act on it comes down entirely to how it is presented. That is the problem this role owns. Get it right and someone notices a change in condition on a Tuesday morning instead of the following week, and an older adult stays independent a while longer. Get it wrong and the data is noise on a dashboard nobody trusts — which, in this market, is the same as having no product at all. As our Product Designer,



you’ll own our B2B platform end to end: the flows, the information hierarchy, the interaction states, and the visual system. It’s used in more than 20 countries by home care owners, senior living operators, care coordinators, and nurses — several roles, different permissions, different reasons for logging in. It is operational, data-dense, and has real accessibility gaps to close. This is a full-ownership role, not a ticket queue: you’ll decide what valuable looks like here, and very little of it has been decided yet. What you’ll do: Product Design Ownership Understand customer needs, user roles, and operational workflows through interviews, feedback, and product data. Translate complex business requirements into clear, efficient, and scalable product experiences. Identify common needs across customers while avoiding unnecessary customer-specific customization. Design user journeys, information architecture, workflows, wireframes, prototypes, and final UI. Design dashboards, settings, administration tools, and reports for a range of roles, permissions, and

📌 Product Designer (Toronto)
🏢 Pontosense
📍 Toronto