Join Performance Toyota in St. Catharines as a BDC Service Representative. Deliver exceptional customer service and schedule appointments effectively while ensuring customer satisfaction.
This full-time role requires solid communication skills and a friendly demeanor. You’ll interact with customers via telephone and email, managing service appointments while collaborating with various departments. Your proactive approach will enhance our commitment to a remarkable guest experience.
Key Responsibilities:
• Communicate with customers via phone and email
• Schedule service appointments and retention sessions
• Handle inbound calls and web leads efficiently
• Liaison with Service, Parts, and Sales departments
• Update customer information and appointment logs
Requirements:
• High School Diploma or GED required
• 1-2 years of dealership experience preferred
• Excellent customer service and interpersonal skills
• Valid Ontario Driver's License required
• Strong attention to detail is essential
Utilize your customer service skills to ensure high satisfaction at Performance Toyota in St. Catharines.
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📌 BDC Service Representative at Performance Toyota (St. Catharines)
🏢 Performance Cars
📍 St. Catharines