We are seeking an experienced and dynamic Spa Manager to oversee daily operations of our upscale spa facility. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a comprehensive understanding of service management, sales, and team supervision. As Spa Manager, you will be responsible for ensuring a seamless guest experience, managing staff, and maintaining the overall profitability and reputation of the spa. This role requires excellent organizational skills, effective communication, and the ability to lead a diverse team in a fast-paced yet relaxed environment.

Responsibilities

- Lead and supervise daily spa operations, ensuring high standards of service and guest satisfaction
- Recruit, train, and develop staff members to foster a professional and motivated team
- Oversee retail sales, merchandising, pricing strategies, and store management to maximize revenue




- Handle customer inquiries with professionalism using phone etiquette and excellent communication skills
- Implement marketing initiatives to promote services and products effectively
- Monitor inventory levels through purchasing and POS systems; coordinate with vendors for supplies
- Conduct performance evaluations, interviews, and training sessions to enhance team performance
- Ensure compliance with health & safety regulations and maintain a clean, organized setting
- Develop promotional campaigns to increase client engagement and retention

Profit Sharing incentives for motivated individuals. Possible Ownership for the right person.

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount

Start Date: September, 2026.

Job Type: Full-time

Location

Canmore, AB (preferred)

Work Location: In person

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📌 Spa Manager (Canmore)
🏢 Canadian Rocky Mountain Resorts
📍 Canmore