Cabot Revelstoke Mountain Lodge - Pre-Opening and Winter 26/27, Bell CaptainJob DescriptionPosted Monday, August 17, 2026 at 7:00 AMJob Title: Bell CaptainStart Date: October 6 th, 2026Full Time - HourlySalary Range: $21.47 - $24.38 / HourlyLocation: Cabot Revelstoke Mountain LodgeCabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence - offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.Position Summary:The Bell Desk Captain supports the daily operations of the Bell Desk, overseeing luggage handling, valet services, ski and bike valet operations, and guest arrivals and departures to ensure a seamless luxury guest experience. This role assists in supervising the bell and valet team, coordinating daily operations, and working closely with Concierge, Front Office, and other departments to deliver efficient, personalized service. The Bell Desk Captain plays a key role in maintaining service standards, supporting team performance, and ensuring all guest interactions are handled professionally, safely, and efficiently.Key ResponsibilitiesGuest Experience & ServiceDeliver exceptional, personalized guest service during arrivals, departures, and throughout the guest stayAssist guests with luggage handling,



valet parking, ski and bike storage, transportation arrangements, and resort orientationRespond promptly and professionally to guest requests, concerns, and special service needsSupport VIP arrivals, group arrivals, and personalized guest experiences to ensure seamless service deliveryUphold and consistently execute Cabot's luxury hospitality standardsOperations & Department OversightSupport daily Bell Desk operations, including luggage services, valet operations, ski valet, and bike valet servicesCoordinate vehicle flow, luggage storage, equipment handling, and guest transportation logistics efficiently and safelyEnsure valet, storage, and guest service areas remain clean, organized, and operationally readyAssist in monitoring service quality, guest flow, and operational efficiency throughout all guest arrival and departure pointsCoordinate with Front Office, Concierge, Housekeeping, and Transportation teams to ensure smooth guest experiencesSupport the supervision, coaching, and development of Bell Desk and valet team membersAssist with onboarding and training related to guest service standards, safety procedures, and operational expectationsFoster a professional, guest-focused, and team-oriented work environmentReinforce adherence to company policies, safety procedures, driving standards, and luxury service expectationsAdministrative & ReportingComplete required reports, logs,



vehicle tracking, guest request documentation, and operational records accurately and on timeAssist with scheduling, staffing coordination, and payroll supportMaintain clear communication with leadership and other departments regarding guest needs, transportation coordination, and operational updatesSupport inventory tracking and organization for luggage equipment, valet supplies, ski and bike storage systems, and guest service toolsQualificationsPrevious experience in front office, guest services, or concierge roles within a hotel or resort environment, with a solid understanding of luxury service standardsValid BC Drivers License - or willing to acquire prior to commencement of employmentStrong background in handling guest concerns, service recovery, and high-touch guest interactionsDemonstrated leadership experience, including team supervision, training, and performance managementExcellent written and verbal communication skillsFlexible availability, including evenings, weekends, and holidaysGuest-focused mindset with a passion for creating memorable experiencesStrong problem-solving and decision-making abilities in a fast-paced environmentExcellent communication and interpersonal skillsHigh level of organization, attention to detail, and time managementAbility to multitask and prioritize competing demandsComplimentary Season's Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiencesComprehensive Health, Dental, and Vision benefits following eligibilityRRSP matching program after 6 months of employmentOpportunities for career growth and advancement within a dynamic and expanding hospitality organization#J-18808-Ljbffr

📌 Cabot Revelstoke Mountain Lodge - Pre-Opening And Winter 26/27, Bell Captain - $21.5 - $24.4 An Hour (Winnipeg)
🏢 Cabot Revelstoke Mountain Lodge
📍 Winnipeg