Elevate your technology career as a Bilingual Technical Support Specialist at Geotab, focusing on customer satisfaction and technical troubleshooting. This hybrid role supports both Geotab products and partner technologies.
Geotab is a pioneering leader in IoT and connected transportation, seeking a skilled technician fluent in English and Portuguese. Your responsibilities include diagnosing hardware and software issues while maintaining excellent communication with clients. You’ll work within a cooperative team, providing 24/7 support to enhance customer experiences across various channels.
Key Responsibilities:
• Diagnose technical hardware and software issues efficiently
• Troubleshoot connectivity and platform inquiries thoroughly
• Coordinate with teams on device returns and exchanges




• Maintain detailed documentation for support cases
• Elevate critical concerns and ensure customer data security
Requirements:
• Fluency in English and Portuguese, spoken and written
• 1-3 years of technical support or customer service experience
• Strong Excel skills; familiarity with Google BigQuery
• Excellent communication and problem-solving abilities
• Flexibility to work rotating shifts in a 24/7 environment
Bring your patience, empathy, and technical expertise to Geotab, making a genuine impact on customer support.
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📌 Bilingual Technical Support Specialist at Geotab (Oakville)
🏢 GEOTAB
📍 Oakville