06 Sep
|
Kirmac
|
Winnipeg
Join Kirmac Collision & Autoglass as a Customer Service Expert, where your care and expertise in vehicle repair supports customers effectively. Engage daily with clients, ensuring a positive experience throughout the repair journey.
As a Customer Service Expert at Kirmac, you will connect clients with technicians while managing all aspects of rental and repair processes. This role requires effective communication, robust administrative skills, and a passion for delivering top-notch service. You will be instrumental in enhancing customer interactions and handling documentation with precision.
Key Responsibilities:
• Establish positive customer relationships in person and on calls • Guide clients through ICBC rental form submissions • Schedule appointments and manage the shop's calendar • Generate repair orders with thorough documentation • Coordinate communication with vendors as needed
Requirements: • Excellent verbal and written communication skills • Strong organizational skills with attention to detail • Professional demeanor with a friendly approach • Passion for vehicles and customer support • Valid driver’s license necessary
Utilize your expertise in customer interaction and administration at Kirmac, confidently guiding clients through their repair experiences. #J-18808-Ljbffr
📌 Kirmac Customer Service Expert (Winnipeg)
🏢 Kirmac
📍 Winnipeg