Join IMP Solutions as a Tier 2 IT Administrator in Halifax, Nova Scotia and enhance your skills in server and network management. Deliver outstanding service while tackling technical challenges head-on.

In this critical role within our Managed Services team, you'll provide vital support for client IT infrastructures. The position demands a proactive approach and strong technical aptitude, with a focus on resolving a variety of IT issues—ensuring systems are secure and operational. Your customer-first mindset will be key to your success in this role.

Key Responsibilities:



• Take ownership of monitoring alerts and issues • Contact customers to validate issues and provide updates • Document incidents accurately in the ticketing system • Provide troubleshooting for hardware and software • Administer network infrastructure and respond to alerts

Requirements: • Minimum three years of IT support experience • Relevant educational background in Computer Science • Proficient in operating systems and network environments • Strong analytical and communication skills • Detail-oriented and capable of thriving in a rapid-paced setting

Make a meaningful impact in the IT sector with IMP Solutions by utilizing your technical expertise. #J-18808-Ljbffr

📌 Tier 2 IT Support Administrator Needed (Winnipeg)
🏢 I.M.P. Group International
📍 Winnipeg