AI Technical LeadClient: Infosys / RogersLocation: ONTARIO, TORONTO Rogers Client Office (5 Days Onsite)Duration: Long TermInterview: WebEx HireJob SummarySeeking an AI Technical Lead with 8+ years of IT experience and 5+ years in Contact Center and Conversational AI architecture. The ideal candidate will lead the design and implementation of enterprise AI solutions using Conversational AI, LLMs, and cloud technologies.Required Skills8+ years of IT experience with 5+ years in Contact Center & Conversational AI.Expertise in Google CCAI/CES, Dialogflow CX/ES, Vertex AI, or similar platforms.Experience with LLMs, Prompt Engineering, Python, REST APIs, and GCP.Knowledge of IVR, Voice Bots, Chatbots, STT/TTS, and Contact Center platforms (Genesys, NICE CXone, Amazon Connect, Five9).Solid architecture, integration, and technical leadership skills.ResponsibilitiesLead Conversational AI solution architecture and implementation.Design scalable AI-powered voice and chatbot solutions.Integrate AI with Contact Center and enterprise applications.Mentor development teams and ensure best practices for performance, security, and scalability.#J-18808-Ljbffr

📌 Ai Technical Lead (Toronto)
🏢 Siri Infosolutions
📍 Toronto