IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your role and responsibilitiesWe are seeking a Technical Application Manager to lead the ongoing support, stability, and enhancement of PeopleSoft Payroll and related HCM applications within an Application Managed Services (AMS) environment. This role owns payroll application incidents and escalations end-to-end — ensuring pay cycles run accurately and on time, payroll-impacting changes are managed with rigor, and business stakeholders have a trusted technical partner for all payroll system issues. The ideal candidate brings deep, hands‑on PeopleSoft Payroll experience, a strong grasp of payroll processing cycles and compliance sensitivities, and proven leadership in high‑availability, mission‑critical support environments.Key ResponsibilitiesServe as the primary point of contact for PeopleSoft Payroll application incidents, managing and supporting escalation calls through to resolution — with particular attention to time-sensitive,



pay-cycle-critical issuesCoordinate and support payroll application changes, patches, migrations, and maintenance activities, including regression testing to prevent disruption to active pay runsOversee support for core payroll processing functions, including pay calculation, confirm cycles, retroactive processing, and related General Ledger and Time and Labor integrationsCollaborate closely with payroll functional analysts, business stakeholders, and technical architects to resolve escalations and ensure timely, accurate issue resolutionProvide technical and functional leadership to the payroll application support team, driving consistent service quality within an AMS delivery modelApply strong critical thinking and problem‑solving skills to diagnose complex payroll calculation, GL interface, and Time and Labor issuesSupport governance and reporting on payroll incident trends, root cause analysis, and continuous improvement initiativesEnsure payroll application changes align with regulatory, tax, and compliance requirementsRequired technical and professional expertiseRequired QualificationsMust reside in Canada and be eligible to obtain a Government of Canada security clearance (minimum: Reliability Clearance)7-10+ years of progressive experience with PeopleSoft HCM applications,



with strong hands‑on expertise specifically in Payroll, plus working knowledge of General Ledger, Time and Labor, and related modulesDemonstrated technical or functional leadership experience supporting payroll applications, ideally within an AMS environmentStrong understanding of payroll processing cycles, retroactive processing, and payroll-to-GL integrationStrong analytical, critical thinking, and problem‑solving abilitiesExperience managing and supporting escalation calls, including acting as primary point of contact for payroll application incidentsProven ability to coordinate and support payroll‑related application changes, patches, migrations, and ongoing maintenance activitiesStrong collaboration skills, working closely with payroll functional analysts, business stakeholders, and solution architectsPreferred technical and professional experienceNice to HaveExperience with Canadian payroll implementations and regulatory requirementsTrack record across multiple completed software development lifecycles (SDLC)Project management experienceIBM is committed to creating a diverse workplace and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.#J-18808-Ljbffr

📌 Peoplesoft Payroll - Technical Application Manager (Calgary)
🏢 IBM Computing
📍 Calgary