- Develop and maintain client relationships for simple to mid-level accounts and sometimes large, critical, and complex accounts- Sell and promote Corporate Trust products and services to new and existing clients to increase account profit- Review and negotiate contractual documents- Coordinate with internal partners on deal closings, amendments, and supplements- Act as the primary client contact through proactive communication and consultation- Coordinate internal partners for effective delivery of Corporate Trust products and services- Provide limited support for new account sales- Establish controls and proactively support risk management in line with risk policy, framework, and appetite- Understand key business procedures and associated risks and controls for each client and deal- Recognize issues or problems and determine when to escalation or handle independentlyRequirements- 4+ years of experience in one or a combination of Corporate Trust, Financial Services, Account Management, Servicing, Operations, production or general office environment, demonstrated through work or in lieu of military experience- Bachelor’s Degree preferred- Relationship/Account Management experience- Excellent verbal, written and interpersonal communication skills- Ability to read and interpret complex legal documents- Ability to navigate multiple computer systems and applications- Effective organizational,



multi-tasking and prioritizing skills- Solid PC skills, including proficiency with MS Excel and Access- Ability to work in a high-pressure and time-sensitive environment- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs and recommending solutions- Strong analytical skills with high attention to detail and accuracy- Ability to interact with all levels of an organization- Proven leadership skillsCore CompetenciesDemonstrates expertise in Corporate Trust and Financial Services with a solid focus on Relationship Management, risk management, and effective communication. Proven ability to navigate complex legal documents and deliver client-focused solutions in high-pressure environments.Highest-signal resume keywords- Corporate Trust Experience- Relationship Management- Contract Negotiation- Analytical Skills- Customer Service FocusHard Skills- Account Management- Risk Management- Legal Document Interpretation- Multi-Tasking- MS Excel Proficiency- MS Access ProficiencySoft Skills- Excellent Communication Skills- Organizational Skills- Interpersonal Skills- Leadership Skills- Attention to DetailIndustry Keywords- Financial Services- Client Relationships- High-Pressure Environment- Customer Needs AssessmentTools & Technologies- Computer Systems- Applications#J-18808-Ljbffr

📌 Client Focused Relationship Manager - Agriculture - $120,000 - $225,000 A Year (Toronto)
🏢 Capital One - Canada
📍 Toronto