Elevate your technology career as a Bilingual Technical Support Specialist at Geotab, focusing on customer satisfaction and technical troubleshooting. This hybrid role supports both Geotab products and partner technologies.

Geotab is a pioneering leader in IoT and connected transportation, seeking a skilled technician fluent in English and Portuguese. Your responsibilities include diagnosing hardware and software issues while maintaining excellent communication with clients. You’ll work within a collaborative team, providing 24/7 support to enhance customer experiences across various channels.

Key Responsibilities:



• Diagnose technical hardware and software issues efficiently • Troubleshoot connectivity and platform inquiries thoroughly • Coordinate with teams on device returns and exchanges • Maintain detailed documentation for support cases • Elevate critical concerns and ensure customer data security

Requirements: • Fluency in English and Portuguese, spoken and written • 1-3 years of technical support or customer service experience • Strong Excel skills; familiarity with Google BigQuery • Excellent communication and problem-solving abilities • Flexibility to work rotating shifts in a 24/7 setting

Bring your patience, empathy, and technical expertise to Geotab, making a genuine impact on customer support. #J-18808-Ljbffr

📌 Bilingual Technical Support Specialist at Geotab (Winnipeg)
🏢 GEOTAB
📍 Winnipeg