Drive efficiency in contracted taxi services with the Toronto Transit Commission (TTC) as the Manager of Contracted Taxi Services. Ensure high-quality transportation for riders while managing contractor performance and operational improvements.Join the TTC's Wheel-Trans Department as a Manager focused on delivering top-tier contracted taxi services. This in office position requires overseeing service performance, addressing customer complaints, and enhancing service delivery through strategic initiatives. Your leadership will be vital in ensuring that transportation services are reliable and accessible to all community members.Key Responsibilities:
Oversee performance of contracted taxi services
Manage contractor relationships and customer service issues




Lead contract procurement and tendering activities
Ensure compliance with quality assurance programs
Develop and monitor financial plans and budgetsRequirements:
College diploma or university degree in a related field
Robust knowledge of contract administration principles
Proficiency in office technology and software
Excellent communication and organizational skills
Understanding of disability accommodation lawsYour expertise in contract management and customer service will help keep Toronto’s transport system accessible and effective.#J-18808-Ljbffr

📌 Manager Of Contracted Taxi Services Toronto
🏢 City of Toronto
📍 Toronto