Join MCI as a Remote Bilingual Customer Service Agent, focusing on providing top-notch support in English and French. If you have a passion for helping others and excel in communication, this is the role for you!

In this position, you will be part of a energetic team dedicated to enhancing customer experiences. MCI values your ability to handle both English and French calls, assisting with billing and account inquiries while keeping meticulous records. Performance-driven, you'll strive to meet established goals while ensuring client satisfaction.

Key Responsibilities: • Handle calls in English and French daily • Assist with billing and account inquiries efficiently • Keep accurate records of customer conversations • Escalate issues to specialized departments when needed • Meet comprehensive performance metrics on a monthly basis

Requirements: • Must be 18 years or older • Bilingual in English and French is essential • GED or high school diploma required • Strong communication and interpersonal skills • Experience in a bilingual customer service role preferred

Bring your language skills to MCI and contribute to exceptional customer service experiences. #J-18808-Ljbffr

📌 Remote Bilingual Customer Service Agent (Winnipeg)
🏢 MCI
📍 Winnipeg