Become a key point of contact as a Remote Appointment Coordinator, emphasizing customer relationships and service excellence. This role requires a minimum of one year of customer service experience to ensure high-quality interactions.

As a Remote Appointment Coordinator, you will connect with customers for scheduling services at the dealership. Your responsibilities include managing inbound and outbound calls, responding to customer inquiries, and ensuring a satisfying service experience. You will need to maintain positive rapport while efficiently handling appointments and vehicle maintenance discussions.

Key Responsibilities:



• Schedule and manage incoming customer service calls • Conduct outbound calls for service recommendations and confirmations • Listen and respond empathetically to customer inquiries • Gather detailed information to propose effective solutions • Ensure customer satisfaction post-service visits

Requirements: • Minimum 1 year of customer service experience • High school diploma or equivalent • Solid verbal and written communication skills • Ability to multi-task using computer applications • Detail-oriented and skilled mindset

Leverage your customer service skills to enhance experiences for dealership clients while working from home. #J-18808-Ljbffr

📌 Remote Appointment Coordinator Role Winnipeg
🏢 Dealermine
📍 Winnipeg