06 Sep
|
Highbeam
|
Toronto
Highbeam in Toronto is seeking a customer experience agent who will be the first point of contact for users, supporting onboarding, troubleshooting, and transactions with speed, clarity, and empathy. This is an in-person role based in Toronto.
You will deliver high-quality support across chat, email and phone, handle 20–30 chats daily and 5–15 calls weekly, troubleshoot issues, document knowledge bases, and advocate for customers across product teams.
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📌 In Person Fintech Customer Experience Specialist Toronto
🏢 Highbeam
📍 Toronto