Drive IT infrastructure excellence as the Monitoring & Event Management Lead at ServiceNow. This senior position is focused on enhancing system performance and overseeing event management initiatives across the enterprise.You will lead efforts in implementing and optimizing ServiceNow’s monitoring capabilities. Your influence will shape strategies while managing stakeholder relationships to meet the organization’s evolving IT demands, ensuring a seamless modernization journey.Key Responsibilities:
Lead the IT infrastructure monitoring & event management team
Manage the transition from existing tools to ServiceNow solutions
Integrate third-party monitoring tools with ServiceNow effectively
Develop monitoring dashboards and reports for insights
Oversee team supervision, coaching, and performance evaluationsRequirements:
Significant experience in IT infrastructure event management
Expertise in ServiceNow Event Management configuration
Knowledge in integrating APIs and external tools
Mandatory ServiceNow certification in relevant areas
Leadership experience in managing technical teamsElevate your career by driving IT operational excellence and modernization with ServiceNow.#J-18808-Ljbffr

📌 It Monitoring & Event Management Leader Toronto
🏢 Tundra Technical Solutions
📍 Toronto