Join Blueprint Genetics' mission in healthcare as a Genomic Client Services Specialist based in Canada. This position excels in providing top-notch customer service focused on genetic testing inquiries.In this role, you will become part of a agile team supporting Canadian clients at Blueprint Genetics. Your primary responsibilities include offering expert assistance on product orders and sample management. Collaboration with clinical and lab teams will be critical as you drive customer satisfaction and support the quality of services provided.Key Responsibilities:
Offer expert assistance for client inquiries on genetic testing
Respond to communications via phone and email
Ensure effective order processing and quality control




Accurately manage records within the CRM system
Contribute to improving customer communication processesRequirements:
Bachelor’s or vocational degree in Life Sciences preferred
1–2 years in demanding customer service positions
Bilingual in French and English is required
Robust problem-solving mindset and attention to detail
Prior experience in a medical or life sciences role is advantageousBring your customer support passion and skills to Blueprint Genetics, where innovation meets care in genetic testing.#J-18808-Ljbffr

📌 Genomic Services Client Support Role Quebec City
🏢 Blueprint Genetics
📍 Quebec City