Summary

The Customer Service Representative provides front-line support at the store service and cash desk, delivering exceptional service to clients and associates. This part-time permanent role at Vaughan Mills handles transactions, client records, and supports e-commerce order processing and inter-store transfers. The position requires solid attention to detail, excellent communication, and the ability to manage multiple customers efficiently.

Responsibilities
Provide exceptional service to clients and associates at the cash and service desk
Perform daily cash handling including opening and closing registers and processing sales transactions
Bag and tissue purchased products and manage point-of-sale operations
Answer store phones and maintain the service desk area
Update and maintain client information files,



including loyalty program membership
Assist with inter-store transfers, e-commerce requests, shipments, and in-store pickup orders

Requirements
Minimum 2 years' experience in a client-facing service desk or customer service role preferred
Solid service orientation with a desire to exceed customer expectations
Detail-oriented with demonstrated interest in retail technology and systems
Ability to work effectively as part of a team and manage multiple priorities
Solid multi-tasking skills and the ability to calmly assist a line of waiting customers
Excellent verbal communication skills
J-18808-Ljbffr

📌 Customer Service Representative Vaughan Mills
🏢 BROBSTON GROUP
📍 Vaughan