Lead exceptional service as a Front Office Supervisor at Wickaninnish Inn, located on Vancouver Island. Experience a role in a Relais & Châteaux property renowned for its commitment to hospitality.
As a Front Office Supervisor, you will support the Front Office Manager and ensure that every guest's experience is memorable. Your leadership will be crucial in guiding the team to exceed high hospitality standards while fostering a career development culture within the department.
Key Responsibilities:
• Ensure compliance with AAA and Forbes service standards
• Assist in the management and training of Front Office staff
• Resolve guest concerns and provide immediate support
• Facilitate HR functions and contribute to team training
• Maintain the Front Office area's cleanliness and organization
Requirements:
• Minimum of 2 years management experience in hospitality
• Robust interpersonal and communication skills
• Familiarity with PMS systems and MS Office tools
• Versatile schedule including nights and weekends
• Valid BC Class 5 Driver's License required
Join the Wickaninnish Inn Front Office Team to lead and inspire exceptional guest interactions.
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📌 Guest Service Supervisor At Wickaninnish Inn Ucluelet (Canada)
🏢 Wickaninnish Inn
📍 Canada