Elevate your career with Serco Canada as an Ontario Driver Services Customer Agent, where you provide exceptional assistance in driver licensing services. Engage with applicants and manage thorough evaluations for driver tests.
You will be instrumental in assessing identity documents, answering inquiries, and guiding applicants through the licensing process. The role calls for solid assessment skills, multitasking capabilities, and adherence to safety regulations to ensure all procedures are followed accurately.
Key Responsibilities:
Provide information on various classes of licences
Conduct knowledge and vision testing for applicants
Schedule and manage road test appointments
Collect transaction fees as required
Uphold confidentiality and compliance in all operations
Requirements:
High school diploma or GED mandatory
Two years of relevant customer service experience
Valid Ontario Class G driver's licence necessary
Proficient in computer applications
Knowledge of Highway Traffic Act regulations needed
Drive your career forward through dedicated customer service at Serco Canada.
📌 Ontario Driver Services Customer Agent Windsor (Canada)
🏢 Serco
📍 Canada