Join the forefront of IT support as an Onsite IT Support Specialist in metro Toronto. Resolve technical challenges effectively while delivering exceptional customer service to a key client in real estate.In this full-time position, you will manage a variety of technical support tasks including monitoring tickets, troubleshooting issues, and ensuring proper documentation. Your role will involve collaborative efforts to decisively manage priority issues while exploring innovative solutions. Robust technical knowledge across hardware and Nucleus services is essential.Key Responsibilities:
Promptly address incoming technical support tickets
Maintain ticket hygiene from initiation to resolution
Troubleshoot technical issues effectively
Collaborate with supervisors for resource allocation
Update internal knowledge bases and documentationRequirements:
High school diploma; post-secondary traininga plus
Minimum 2 years of relevant IT experience
Experience with Microsoft 365 and Azure administration
Familiar with GPOs, Hyper-V, and networking
Proficient in meeting room A/V supportLeverage your skills to provide crucial IT support within a agile real estate workplace.#J-18808-Ljbffr

📌 It Support Specialist In Metro Toronto
🏢 Nucleus Networks
📍 Toronto