Take charge of guest satisfaction as the Guest Services Assistant Manager at Dakota Dunes Thermal Spa. Lead a dedicated team to create exceptional experiences within a world-class destination.

In this pivotal role, you will oversee day-to-day guest service operations, focusing on the staff's training and performance. Your leadership inspires the team to maintain exceptional service standards while managing front desk operations and guest interactions effectively.

Key Responsibilities:
Supervise daily operations at the front desk
Address and resolve guest concerns professionally
Conduct training sessions and monitor staff performance
Ensure accurate billing and guest account management
Implement best practices for service delivery

Requirements:
Minimum 5 years of leadership experience in spa or resort
Background in Hospitality Management or related fields
Experience with hotel management software
Excellent problem-solving and communication skills
Solid attention to detail and organizational skills

Join us to enhance the guest journey at Dakota Dunes.
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📌 Guest Services Leadership Role Available Saskatoon (Canada)
🏢 Kaizen Lab
📍 Canada