Join Manitoba Hydro as an Indigenous Customer Engagement Specialist in Winnipeg, where exceptional service meets community connection. You will provide key support through various channels, focusing on empathy and clarity.

This position requires a passion for customer service and a commitment to fostering strong relationships with our clients. Your ability to navigate through inquiries and offer customized solutions will enhance the customer experience. With Manitoba Hydro's focus on inclusivity, your role will help bridge connections with the diverse communities we serve.

Key Responsibilities:
Answer questions regarding billing and provide account details
Advise on energy accounts and financing programs




Manage inquiries for emergencies and service disruptions
Handle billing transactions and late payment resolutions
Perform duties as required during emergencies

Requirements:
Grade 12 education or equivalent, robust math skills
At least two years of relevant customer service experience
Experience in rapid-paced settings with clerical duties
Ability to utilize basic Word and Excel functions
French and English proficiency preferred

Bring your empathetic approach and dedication to customer satisfaction to Manitoba Hydro.

📌 Indigenous Engagement Specialist At Manitoba Hydro Winnipeg
🏢 Lifeline Ukraine
📍 Winnipeg