Become a key player at Genesys as a Technical Program Manager driving AI-powered innovations in customer experience. This role emphasizes managing technical programs to improve service delivery.

As a Technical Program Manager, you'll be at the forefront of executing programs that integrate AI and cloud technologies at Genesys. With over 3 years of experience in similar roles, you'll engage with cross-functional teams to ensure programs meet their business objectives while enhancing operational efficiency. This position is crucial for influencing strategies and optimizing delivery processes.

Key Responsibilities:



• Directly oversee technical programs from initiation to delivery • Promote collaboration among engineering and analytics teams • Optimize resource allocation and project timelines • Align stakeholders around essential program priorities • Leverage data to improve program outcomes and reduce risks

Requirements: • 3+ years in Technical Program Management or related field • Proven ability to deliver technical programs on time • Robust grasp of cloud and distributed systems • Excellent communication to influence across teams • Data-driven problem-solving skills

Bring your expertise in Technical Program Management to shape AI-powered solutions at Genesys. #J-18808-Ljbffr

📌 Technical Program Manager at Genesys AI (Winnipeg)
🏢 Genesys Cloud Services
📍 Winnipeg