Elevate customer service at JLL as a Guest Services Representative in Surrey, BC. Proactively engage shoppers, provide support, and ensure a superior experience at our shopping center.
As a key member of JLL’s team, you will focus on delivering exceptional customer interactions while maintaining knowledge of services and amenities. Your proactive approach will assist customers and develop strong relationships with retailers. This role emphasizes a commitment to the JLL mission of enhancing customer experience in all aspects.
Key Responsibilities:
• Maintain thorough knowledge of services and promotional activities
• Proactively engage customers and provide excellent service
• Educate retailers about the center’s offerings
• Assist guests with inquiries and directions
• Conduct duties of the Guest Services Desk
Requirements:
• High school education
• Previous customer service experience preferred
• Strong communication and conflict resolution skills
• Proficient in Word and Excel
• Versatile availability for varied shifts
Bring your positive attitude and proactive service focus to JLL in Surrey, BC.
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📌 Customer Experience Representative at JLL (Surrey)
🏢 Jones Lang LaSalle
📍 Surrey