06 Sep
|
Air Canada
|
Dorval
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our growth plan for Aeroplan depends on achieving a level of everyday relevance with members and is a guiding principle for how the new program was designed to earn our way into consumers’ lives every day. The primary function of this role is to support multiple Everyday earn partnerships including growing, managing, and delivering on objectives for recent and existing partner relationships. We’re looking for great people who will thrive in an entrepreneurial, highly-collaborative, innovative, and fast-paced environment dedicated to bringing this vision to life. AsLoyalty Partnership Analyst, you will support the Principal, Loyalty Partnerships in the management of existing Aeroplan Everyday Earn partnerships. You will work closely with the Partner Marketing team, the e-Commerce and Loyalty group, and the broader Air Canada organization by supporting the delivery and execution of partnership projects.
You will also play a key role in helping to develop and maintain best-in-class customer experience strategies to deliver against the goals of the Loyalty Partnerships team. Responsibilities : Assist in the day-to-day operations, partner relationship, business planning, and governance activities for multiple strategic Aeroplan partners. Serve as the primary point of contact for partner inquiries, member investigations, compliance matters, escalations, and operational support requests. Administer partner programs across the loyalty partnership portfolio, including reporting, documentation, issue resolution, and the maintenance of partnership processes and infrastructure. Coordinate financial activities across the partner portfolio, including billing, invoicing, reconciliations, credit notes, and collaboration with Aeroplan Finance. Coordinate partner and internal stakeholder activities, including recurring meetings, business reviews, agendas, presentations, and follow-up actions. Support the execution of partnership strategies,
📌 Loyalty Partnership Analyst (Dorval)
🏢 Air Canada
📍 Dorval