Join Flex-N-Gate as the Customer Service Leader, responsible for setting the standard in customer satisfaction within logistics operations. Manage a skilled team to ensure effective shipping processes.
As a key player at Flex-N-Gate, you'll develop policies that enhance customer interactions while overseeing the shipping department's performance. Candidates should exhibit strong problem-solving skills, team collaboration, and the capability to adapt to evolving logistics challenges. Your expertise will shape training initiatives and improve service delivery metrics.
Key Responsibilities:
• Maintain and achieve shipping targets within the department
• Review and resolve operational challenges proactively
• Develop training programs and conduct performance evaluations




• Ensure compliance with customer shipping requirements
• Analyze performance metrics for continuous improvement
Requirements:
• Post-secondary education or relevant experience required
• 5 years’ experience in logistics with a Tier 1 supplier
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• High level of analytical and troubleshooting abilities
Contribute your skills to Flex-N-Gate and drive customer service excellence.
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📌 Flex-N-Gate Customer Service Leader (Tecumseh)
🏢 Flex-N-Gate
📍 Tecumseh