- Lead Scrum ceremonies and facilitate planning, prioritization, and implementation activities
- Support the development and implementation of annual Objectives and Key Results (OKRs) and quarterly deployment plans
- Ensure alignment between business priorities and team commitments
- Manage dependencies, remove obstacles, and enable teams to achieve their objectives within agreed timelines
- Manage deployment plans and track progress against milestones
- Coordinate activities across teams and provide clear status reports
- Identify, track, and manage risks, issues, dependencies, and constraints
- Facilitate issue resolution through collaboration, escalation, and mitigation plans
- Build relationships with senior executive stakeholders, vendors, and technology and business teams
- Manage expectations, foster alignment, and ensure transparency regarding progress, risks, decisions, and priorities
- Drive continuous improvement in team effectiveness, deployment methods, and operational processes
- Promote collaboration, transparency, and knowledge sharing
- Clarify team objectives and interdependencies and empower teams to achieve expected outcomes

Requirements

- Bachelor’s degree in Computer Science, Engineering, Commerce, or Business Administration
- At least 7 years of experience as a Scrum Master or Agile Project Manager
- At least 2 years of experience working on one or more digital transformation or digitization projects
- In-depth knowledge of the software development life cycle (SDLC)
- Knowledge of Agile and DevOps principles and the Scrum and Kanban frameworks




- Scrum Master or project management certification (e.g., PMP, PMI-ACP, CSM, DASSM) is an asset
- Experience in finance, insurance, or products and services is an asset
- Knowledge of Azure DevOps and Planview applications is an asset
- Project management experience is an asset
- Fluency in both of Canada’s official languages (English and French) is an asset
- Must be legally authorized to work in Canada at the time of application; Canadian citizens and permanent residents preferred
- Must meet government security requirements

Core Competencies

Demonstrates expertise in Agile methodologies, particularly Scrum and Kanban, with a solid focus on facilitating team collaboration and driving continuous improvement. Proven ability to manage project timelines, dependencies, and stakeholder relationships while ensuring alignment with business objectives.

Highest-signal resume keywords

- Scrum Master Experience
- Agile Project Management
- Software Development Life Cycle (SDLC)
- Azure DevOps Knowledge
- Bilingual in English and French

Hard Skills

- Agile Methodologies
- Scrum Framework
- Kanban Framework
- Digital Transformation
- Project Management

Soft Skills

- Collaboration
- Communication
- Problem-Solving
- Relationship Building
- Continuous Improvement

Certifications & Qualifications

- PMP
- PMI-ACP
- CSM
- DASSM

Industry Keywords

- Finance
- Insurance
- Digital Transformation
- Stakeholder Management
- Objectives and Key Results (OKRs)

Tools & Technologies

- Azure DevOps
- Planview

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📌 Scrum Master, Digital Channel and Insurance (Ottawa)
🏢 Jobtailor
📍 Ottawa