Join the Woodbine Entertainment Group as a Desktop Analyst, delivering exceptional technical support and maintaining system reliability for end users. This position plays a vital role in enhancing the user experience across the organization.

As part of Woodbine Entertainment, you will engage in troubleshooting and resolving technical issues while managing device installations and upgrades. Your expertise in hardware, software, and networking will ensure seamless operations. Collaborating with external organizations and adhering to best practices will be essential in this role.

Key Responsibilities:
• Prioritize and respond to technical support requests
• Analyze user issues for effective troubleshooting
• Install and maintain equipment and software solutions




• Provide guidance on best technology practices
• Document processes and create technical documentation

Requirements:
• Degree or diploma in computer science or related field
• Minimum of 2 years relevant work experience
• Experience with Microsoft and Cisco products an asset
• Solid troubleshooting knowledge in hardware and networking
• Capability to interpret technical manuals and OEM guides

Enhance user productivity and ensure a smooth technology experience at Woodbine Entertainment Group.
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📌 Desktop Analyst for User Support at Woodbine (Manitoba)
🏢 Woodbine Entertainment
📍 Manitoba