Join AlgaeCal as a Customer Care Representative, where your compassion and expertise help customers thrive with their bone health journeys. Support clients through responsive service and guided education.

This role is perfect for those who have a strong foundation in customer service and a passion for natural health. As a Customer Care Representative, you will assist individuals with navigating their bone health concerns through effective communication and informed product knowledge. Your duties will involve order processing, handling customer inquiries, and documenting interactions for seamless service.

Key Responsibilities:
• Serve as a knowledge resource for product-related questions
• Provide empathetic support via phone and email




• Process returns and manage customer orders
• Clarify DEXA scan results for better understanding
• Keep thorough records of customer communications

Requirements:
• Proven experience in a customer service setting
• Interest in natural health and wellness
• Robust listening and problem-solving abilities
• Exceptional organization skills and multitasking
• Flexible to work one weekend day per week

Contribute to customer satisfaction and promote wellness at AlgaeCal!
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📌 Customer Care Representative AlgaeCal (Quebec City)
🏢 AlgaeCal
📍 Quebec City