Rokt is seeking a Customer Success Manager to own a book of high-potential ecommerce partners, primarily Shopify, and drive revenue growth while protecting existing relationships. You will collaborate with Sales, Product, and Design to unlock opportunities, manage risk, and deliver value in a fast-growing environment.
You will be measured on expansion revenue and retention, requiring proactive outreach, strong data interpretation, and transparent partner communication.
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📌 CSM: Own Growth & Retention for Shopify SMBs (Alberta)
🏢 Rokt
📍 Alberta