Take the next step in your career as an Associate Manager within Health & Dental Claims Operations at Canada Life. Drive exceptional service delivery while leading a motivated team committed to continuous improvement.

In this critical leadership role, you will manage Team Performance Leaders, ensuring all performance targets, quality standards, and employee engagement objectives are met. Your team-oriented approach will enable you to tackle complex challenges and foster a high-performance culture within the team.

Key Responsibilities:
• Develop and lead Team Performance Leaders for optimal results
• Achieve goals in service and member experience quality
• Support talent management and employee recognition initiatives




• Collaborate across departments for efficient claim processing
• Ensure compliance with operational guidelines and policies

Requirements:
• 5+ years of leadership in an operations setting
• Proven coaching abilities and team development experience
• Strong analytical skills for data-driven decisions
• Excellent verbal and written communication skills
• Advanced knowledge of operational metrics and reporting tools

Contribute to Canada Life's mission by enhancing claims operations and team dynamics.
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📌 Associate Manager, Claims Operations Role (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario