Enhance library services at Joseph S. Stauffer Library as an Information Services Technician. Focus on providing direct support to patrons and managing virtual and physical resources effectively.

You will play a key role in fulfilling operational tasks, including assistance with Course Reserves and Inter-library Loans. Prepare library resources, support technology, and participate in innovative service improvement projects on a daily basis.

Key Responsibilities:
• Provide front-desk support and answer user queries
• Process library materials for circulation and reserves
• Troubleshoot library equipment and technology
• Ensure library collections meet patron needs through maintenance




• Conduct clerical tasks like data entry and supply ordering

Requirements:
• Understanding of library systems and patrons’ needs
• Technical troubleshooting abilities for library software
• Experience in customer service or library environments
• Solid organizational skills and attention to detail
• Ability to work collaboratively within a team

Utilize your library knowledge and problem-solving skills to maximize user satisfaction and service efficiency as an Information Services Technician.
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📌 Technician for Information Services Support (Ontario)
🏢 Queen's University
📍 Ontario