Lend your technical expertise to Chubb as a Client-Focused Technical Service Agent in Canada, ensuring clients receive prompt assistance and effective product resolution. Deliver industry-leading service with each interaction.

In this role, you'll work closely with clients, providing troubleshooting and technical support for IoT devices related to water leak detection. Your primary aim will be to enhance customer experiences while managing product installations. You will also document inquiries and maintain communication with internal teams to ensure best practices.

Key Responsibilities:
• Resolve issues related to IoT device software and hardware
• Counsel clients on device usage and benefit maximization
• Document customer interactions and follow up as necessary




• Escalate unresolved issues with comprehensive documentation
• Collaborate with teams to improve product offerings

Requirements:
• Preferred Bachelor's degree and 5 years in customer service
• Strong proficiency in Microsoft Office suite
• Exceptional communication and organizational skills
• Ability to prioritize multiple tasks effectively
• Work collaboratively in a fast-paced workplace

Bring your passion for technology and commitment to client excellence to enhance service delivery at Chubb.
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📌 Client-Focused Technical Service Agent (Manitoba)
🏢 Chubb Life Fund
📍 Manitoba