Become a pivotal part of AMA as a Technical Analyst II in Edmonton, bringing forth your innovative solutions in a hybrid work setting. Drive service excellence through effective systems management and problem-solving.

Reporting to the Team Lead of Insurance IT Operations, this role combines experience in application systems with hands-on technical support. You will inspire a culture of improvement while ensuring systems are stable, secure, and efficient—reflecting your commitment to excellence.

Key Responsibilities:
• Lead system installation and maintenance efforts
• Analyze and resolve technical issues efficiently
• Design automation scripts for processes enhancement
• Create and uphold documentation standards
• Collaborate thoroughly across IT teams to meet needs

Requirements:
• Degree or diploma in IT or related field
• Minimum three years in Application Systems Development
• Knowledge of ServiceNow and OpsGenie preferred
• Self-motivated and resourceful team player
• Effective communicator in technical contexts

Leverage your technical expertise to elevate AMA’s innovative capacity in this challenging yet rewarding workplace.
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📌 Edmonton Technical Analyst II Role (Alberta)
🏢 Socket.dev
📍 Alberta