Lead the Digital Asset & Derivatives Support team at Questrade Financial Group in a hybrid work environment. Empower specialists to tackle complex challenges in fast-paced digital markets.

As a Supervisor, you will manage a energetic team focusing on Client Satisfaction and First Contact Resolution. Key skills include operational leadership in advanced trade environments and technical mentoring in digital assets. Drive success by executing structured training to ensure your team effectively manages high-stakes trading scenarios.

Key Responsibilities:
• Manage daily operations and scheduling of support specialists
• Provide operational mentorship and training modules
• Analyze performance metrics and coach team members
• Manage sensitive issues during market anomalies
• Optimize internal documentation and protocols

Requirements:
• 2+ years in digital asset or derivatives roles
• Bachelor's degree in finance or related fields
• Deep understanding of market mechanisms and operations
• Proven leadership and communication skills
• Bilingual in English and French

Bring your expertise in digital trading and leadership to Questrade.
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📌 Supervisor Digital Asset Support at Questrade (Manitoba)
🏢 Community Trust
📍 Manitoba